These controversies regarding the relationships among the citizenship pressure, OCBs and CCBs could possibly be because of the ways that OCBs are measured. In the literature, OCBs have generally been defined as spontaneous behaviours and rated by colleagues or leaders (e.g.2). Other-rated measurements are not able to discover the behavioural https://waynev615ehp6.jts-blog.com/38194597/details-fiction-and-cultural-differences